Q: What are the accepted payment methods?
A: We accept wire transfer payments, typically with a 30% deposit and 70% final payment before shipment. Photos of products and packaging are provided before final payment.
Q: Do you provide OEM services based on samples?
A: Yes, we can manufacture products based on your samples or technical drawings and provide comprehensive OEM services.
Q: What is the typical delivery time?
A: Inventory orders are shipped within 3-5 days. Batch production orders generally require 30 days after receiving the advance payment.
Q: How long is the warranty period for your filters?
A: Under normal working conditions, the usual mileage/lifespan is between 8,000 to 10,000 kilometers.
Q: Are you a manufacturer or a trading company?
A: We are a professional manufacturer based in China, offering factory-direct sales and comprehensive after-sales support.
Q: How do you handle after-sales quality issues?
A: We have a dedicated quality inspection department. If any quality issues arise with the product, our company takes full responsibility.
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