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Frequently Asked Questions
What is the scope of application of your filtration products?
Our products cover air filters, oil filters, diesel filters, air compressor filters, forklift filters, heavy-duty truck air intake filters, construction machinery filters, workshop purification filters, and genset filters.
Are your filters available for customization or OEM?
Yes, we provide customized and OEM services. You simply need to provide the specific specifications and technical drawings required for your project.
Can you manufacture products based on provided samples?
Yes, we can produce according to your samples or technical drawings. We can develop new molds as needed; mold fees are typically refundable once bulk orders are placed.
What are the standard packaging conditions?
Generally, we use neutral boxes with PE film and carton packing. Custom branded packaging is available for legally registered patent holders with proper authorization.
What is your typical delivery timeframe?
For minimum order quantities, delivery usually takes 5-7 working days after receiving prepayment. The exact time depends on the specific model and order volume.
What is your sample policy for new clients?
We can provide 1-2 samples from stock. Customers cover the sample and courier fees upfront, which are then refunded upon the placement of a bulk order.
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